How is your occupancy rate and when is the most popular time of year to book?
Occupancy rate is good, better than we expected when (and since) we started welcoming guests, in July 2019. The most popular times of year to book are: all summer months; all school holidays and half-terms; Easter; and bank holidays. Our quietest months so far have been December, January and February. Although most weekends in those months did end up being booked last year. Since 4 July 2020, we have been booked all weekends and pretty much every weekday, too.
What is the most popular reaction from guests when they first visit the Fuselage?
That it’s stunning as they approach, it is larger inside than expected and the design is great.
The view out of the window is pretty good, too!
You have such wonderful reviews on your website, what’s the trick with providing your guests with a perfect stay?
I like to greet guests in person; make them feel welcome. We used to greet then give a tour of the site, pre-COVID. Now I greet from a distance, and arrange to say goodbye, at which point I ask for any feedback. I think making guests feel that they are completely private and yet can call on us at any time, should they need anything, helps towards a memorable break. Also, making sure they have everything they need, including useful information, but also extra touches like fresh flowers, home-made jam and a bottle of something waiting when they arrive. Since COVID, we’ve needed to take out games, toys and books which is a shame, though necessary. We’ve put up little posters, with pictures and the names of bugs and small mammals (that might be spotted in the field below). Framed local poetry next..